In the case of a possible manufacturer’s defect, please inform us within 30 days of your parcel’s shipping date, so that we may correct the situation. Please inspect all items carefully before use, as a claim for a possible manufacturer’s defect will not be considered after its initial use. We reserve the right to charge a 20% re-stocking fee.
Please contact us to arrange an exchange before sending us your item. Special order items (8/10 week delay) cannot be exchanged, nor canceled.
After this period, you may take advantage of our unique guaranty.įor hygienic purposes, we do not accept exchanges on toys (including C & B toys), panties, or briefs as well as any items that have any oral, penile, anal, or vaginal insertion point. Exchange Policy arrow_drop_downĮxchanges are accepted within 30 days of your parcel’s shipping date. Multiple orders cannot be combined and will be treated separately. Only the first shipment is eligible for orders with two separate shipments. You may track your parcel at the Postal Service Website.įree shipping applies to standard shipping only. As well, standard shipping is not available for certain countries.
We strive to meet all deadlines and all parcels are processed by us promptly, but please note that due to the ongoing pandemic, delivery companies are experiencing extended and unpredictable delays.Īt this time, we only ship to the countries listed in the shopping cart. During holiday seasons and the Black Friday/Cyber Monday periods, delays are longer. Estimated timeframe provided by the postal service, and to be used as a guideline only. ¹ We expedite all parcels to the postal service within 2 business days of reception of the order at which point they are processed by them. Combined Shipping/Handling Fees ( usd) Total Cost
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